Malcolm Washbourne is the Principal Consultant and Managing Director of SRD. With Ann Spencer he co-founded SRD Consulting in 1986 to provide services in organisational development and change, professional development and training, and research services to private sector and government organisations. Over the past 18 years Malcolm has moved the organisation to become the consulting company of choice in its chosen markets.

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Ann Spencer is a co-founder of SRD and has been, and continues to be, the “oil & glue” behind its success. Ann is involved in everything on the business side of SRD from setting policy to recruitment & remuneration.

Her short term goals for the business are to establish SRD's new corporate offices in Perth and gain bigger, more appropriate premises in Brisbane. Longer term, Ann's focus is to build and maintain the infrastructure to sustain SRD's growth both in Australia and overseas.

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Debbie is our “wonder woman”. She handles all aspects of the day to day management of our offices in Perth and, with Erin Walsh's able assistance, Brisbane. Also, Debbie acts as Personal Assistant to both Ann and Malcolm and as such is honing her mind reading skills!

Debbie has a background in finance, customer service and human resource administration.

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Ree is the first point of contact for our clients. She provides the day to day support for the team in Perth, organizing and juggling everyone's needs and liaising with Brisbane office. Ree handles all the details and jobs that the rest of us take for granted, but would miss if they didn't get done.

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Ed has had 30 years of experience in the private sector, predominantly in Human Resource Management, Quality Management and Occupational Health and Safety Management.

Ed's focus is in the areas of relationship contracting, the application of value improving practices and performance coaching. He is committed to improving team and individual performance and to bring out people's potential, he uses skills as a qualified NLP (Neuro Linguistic Programming) practitioner.

Ed is our master of quotations and has many wise sayings that he uses to great effect both for amusement and to make people think.

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Sarah joined SRD from the UK, following 7 years as an independent consultant working in industries varying from music and DIY retail to utilities and construction. She spent 2001 – 2003 working as a Performance Enhancement Facilitator on the Terminal 5 Project at London Heathrow, supporting the Civils and Logistics Teams in developing interfaces, execution planning, capturing lessons learned and resolving inter-team relationship issues.

Since joining SRD, Sarah has worked with our clients in oil, gas, mining and construction and is keen to develop long term working relationships with people, understanding their performance improvement needs to keep them ahead of the game!

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Pia worked for the Western Australian Department of Health and Edith Cowan University before joining SRD Consulting in October 2003. She has a masters degree in Organisational Psychology and completed her thesis in the field of organizational culture. Pia's career experience includes strategic and business planning, quality management and project facilitation and support

Since joining SRD, Pia has worked with a range of clients in Oil and Gas, Mining and Construction facilitating bid development, strategic business planning, team alignment and project improvement.

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Rory's initial involvement with TQM and process improvement methodologies began in the UK with a major FMCG and healthcare group. This foundation proved invaluable when he moved into sales and marketing in the Australian I.T. outsourcing industry in the early 1990's.

Working with a number of large resources companies and major Government departments Rory began to get involved with outsourcing alliances and the provision of I.T. services. Exposure to "Six Sigma" process mapping provided a formal framework on which to improve the provision of services and the optimisation of resources within the emerging I.T. outsourcing industry. Five years in General Management with a large international I.T. services organisation further developed these principles and experience in workgroup and team development especially in the sales and delivery of annuity services.

Working with most of the larger West Australian based resources companies, Rory has built a large store of knowledge regarding the challenges of creating and applying multi-layered teams to deliver focused results and continuous improvement. From the mentoring of senior individual managers to the coaching of large sales teams, Rory brings a wealth of "blue chip" experience to the challenge of maintaining and growing high performance teams in a variety of high-growth sectors.

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David brings over 20 years of leadership experience to SRD, with a particular focus in Mathematics and Statistics. Over the past ten years, David applied the theories learned from his Master of Educational Management in a wide range of leadership positions. His leadership, management and interpersonal skills enabled him to earn the trust and respect of colleagues at all levels.

Since joining SRD, David has worked with a range of clients in Mining, Oil & Gas, Construction and Water, facilitating strategic business planning, team alignment and project improvement. He enjoys working with leaders and team members to improve their skills, with the goal of optimising project outcomes.

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Helen's professional career of thirty five years has predominantly been in the field of health care with expertise in professional development, education, management and leadership, quality improvement, qualitative research, and consultancy. Helen has extensive and successful experience in the areas of organisational restructure, group/individual facilitation, team-building, mentoring and performance development, managing complex personnel issues that achieve a win-win outcome. She is highly experienced in developing and participation in collaborative education project relationships comprising different and diverse professional and organisational groups, inclusive of SingtelOptus, WADET, DoHWA, NBWA, Australian and New Zealand universities, Singapore National Productivity Board, private and public health organisations (Singapore and WA).

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Executive Summary of Scott's consulting career include:

Over the course of a fifteen (15) year career Scott has built a range of competencies, professional experiences and achievements spanning the fields of management consulting, institutional investment management, investment banking (corporate finanace) and law. Scott an point to a balanced record of professional leadership and academic accomplishment that reflects a commercial commmonsense approach to solving a wide range of complex organisiation and business challenges.

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Perth Office – Deb Burkett, Skye Nash.

Brisbane Office – Erin Walsh, Aly Brimecombe

Workshop Administrators liaise with the client to coordinate the logistics and venue requirements of workshops and handle the preparation and production of participant workbooks.

Workshop Administrators attend planning meetings and workshops for the online capturing of outcomes and subsequent production of an outputs document which is made available to the client usually at the end of the work session or at a maximum, within 24 hours of meeting close.

All Workshop Administrators and Consultants are able to work together effectively in any combination to provide professional team services at client events.

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