Improving Organisational Performance

Outstanding organisational performance is a function of positioning the organisation for sustainable growth and maintaining an internal suite of clearly stated, focused, aligned and communicated plans that are responsive to customer needs now and into the medium and long term future. Further, the structure of the organisation must be aligned to facilitate the achievement of growth plans and supported by a culture that is performance driven.

Together strategy, structure, culture and execution form the primary management practices in which an organisation must excel in order to achieve outstanding performance. Also, organisations must excel at any two of the secondary management practices of innovation, leadership, talent and partnerships, mergers and alliances. SRDs suite of products and services for Improving Organisational Performance are built upon this framework.

Organisation Transformation Process

In any organisational transformation process two broad types of opportunities are available to organisations. The first is a strategic approach to determine markets and opportunities in which the company can be most successful and the second an operational approach which focuses upon organisation efficiency and the achievement of outstanding performance.

Also and of particular importance, it is recognised that for sustainability both strategic and operational transformation must be built upon the right cultural foundations – otherwise the change process will flounder and ultimately fail.

Finally, each of the opportunities described above cannot be tackled in a haphazard manner but must be initiated from an appropriate factual database to support informed analysis and decision making.

SRD's Organisational Transformation Process (OTP) involves our consultants working with a leadership team drawn from the participating organisation. Following training in our Transformational technology the leadership team establishes the transformation goals, envisions its final form and creates and delivers upon the achievement pathway.

Our OTP ensures the leadership team delivers the vision of where the organisation needs to be and enables the team to deliver against that vision pragmatically and without ponderous supporting data collections.

The OTP is a creative process which allows the right purposes to be achieved, generates a number of imaginative and original options and develops the management systems and processes needed to implement the agreed solutions. In short, SRD's OTP facilitates the achievement of desired organisational results which are beyond Business As Usual.

Strategic Repositioning and Delivery Planning

There is an old saying that remains relevant to this day.

“If you fail to plan – you plan to fail”.

SRD facilitates pragmatic and robust planning processes to ensure business growth and prosperity. Our Strategic Repositioning And Delivery Planning processes assist leaders and managers to:

Reposition their businesses for the future via our long range (10 years +) scenario and future search based planning processes - Repositioning For The Future
Develop a coherent framework of strategies to deliver the strategic drivers of mission, vision and basis of growth via an aligned value set embodied in a compelling competitive advantage over the coming 3 – 5 years Strategic Planning
Convert strategies into actions at Business Unit levels in rolling 12 month business plans - Business Planning
Measure and monitor progress by the use of IT based balanced scorecards which are disaggregated to team and individual accountability levels.

Opportunity Delivery Process (ODP)

Best in Class Project Management performers use formal, well recognised opportunity management processes which they apply consistently across their companies.

Best practice is characterised by:

Being business focused
Addressing the full life cycle
A series of steps to reach defined decision points
Work being decision driven
Working being value focused and delivered by multi-functional team

SRD assists organisations to adopt best in class opportunity realisation and management practices by adapting our Opportunity Delivery Process (ODP) to suit their internal practices.

SRD:

Builds and delivers ODP Awareness Training Programs
Adapts the ODP to internal organisation practices
Produces Value Improving Practice and Value Assurance Review guidelines and manuals
Facilitates VIPs and VARs until the organisation has developed its own internal capability
Develops the organisations internal capability and support infrastructure.

Of note in this area are recent assignments to:

Produce and facilitate technical Value Improvement Practice Guidelines for Western Mining Corporation and Alcoa of Australia;
Assist Petroleum Development Oman to adopt Shell's Opportunity Realisation Process and to facilitate numerous Opportunity Framing exercises.

Outsourcing Support Services

Increasingly organisations are recognising the needs to “stick to their knitting” and outsource the provision of non-core services to culturally aligned expert contractors and suppliers. SRD provides Outsourcing Support Services to owners to include:

Assistance to develop the outsourcing business case and contract strategy;
Design and facilitation of outsourced partner selection process;
Development of the outsourcing relationship;
Conduct of performance audits against best practice outsourcing arrangements.

Recent engagements in this area include:

Establishing the outsourcing relationship between Woodside Energy Limited and FMC Kongsburg for the supply of subsea equipment and services
Design and facilitation of the selection of EPCM service providers for Western Mining Corporation
Review of the performance of the Alcoa Hatch Engineering Alliance.